frequently asked questions

alfajores

Simply explained, think “cookie + dulce de leche + cookie”. They are the Argentinian version of the Australian Tim Tam, the American Ding Dong and Moon Pie, or the French macaron. But way better – no offense! 😉

Alfajores are a very popular snack in Argentina (and many countries in Latin America). They come in various shapes and flavours, some very traditional, others fancier or trendier. Everyone has their favourite, that’s for sure.

We carefully heat seal each delicious alfajor in compostable wrappers.

They’re the perfect size for a snack. All our range is around 7 cm, with an individual weight of around 85-90 g or so, depending on which flavour you choose.

Our Premium Alfajores may contain traces of NUTS and PEANUTS.

Our Premium Alfajores are made in our council-registered kitchen in Port Macquarie NSW, following all relevant safety and hygiene norms.

The best way is to keep them in their original wrapper. You can store them at room temperature for 1 month, in the fridge for 2 months or freeze them for up to 3 months.

We do not use any added preservatives or nasties of any kind. You can expect your alfajores to taste fresh-out-of-our-kitchen delicious for up to four weeks if kept in their packaging and out of the sun. This means that, during that period, they’ll be as delicious as day 1 (or even better).

However, you can still eat them after the Best Before date. We just can’t guarantee they’ll be as fresh and we personally don’t think you’ll resist yourself for that long anyway! 🙂

To extend the freshness, you can freeze your cookies for up to 3 months.

For the time being, no. But we’ll be testing these options soon. Make sure to follow me on Instagram or our Newsletter to be updated.

Of course! We would love to. Just make sure to select the gift wrapping option and we’ll happily add a personal note in your gift.

We currently don’t offer any shipping, except on special occasions.
Special occasions shipping: Our Premium Alfajores will be dispatched within 2-3 business days of placing your order (very rarely, it may take up to 5 days, depending on availability). Shipping can take 1-3 working days depending on your location.

For larger orders, your dispatch date may be a bit longer than 3 business days. But don’t worry. We’ll get in contact with you once your order has been received.

Shipping is available Australia-wide. For the time being, we don’t do international shipping. That means you have to pay a visit to the wonderful country of Down Under to taste these little pieces of heaven.

We really want you to enjoy our fresh alfajores as soon as we finish them in our kitchen. So we want to ensure you get them in the least time possible, with the least handling.

All our Premium Alfajores are heat sealed to ensure freshness in compostable wrappers. They are tightly packed in biodegradable boxes to avoid any damage while they are shipped to you.

Unfortunately, once shipped, we can’t protect them (although we would love to). So if you are not happy with how they have arrived, please contact us immediately so we can do my best to rectify the situation.

Sure you can! Our Premium Alfajores are available for pick up in Port Macquarie NSW only. Make sure to choose the Pick-Up option when checking out and we can sort it out afterwards.

Yes! We would love to add a special sweet “Argie” touch to your event. Make sure you contact us ahead of time to see how we can help.

We would love for you to add our Premium Alfajores to your menu. Complete the information in the Wholesale page and we’ll contact you to discuss further details.

cakes and desserts

We would love for you to add our Premium Alfajores to your menu. Complete the information in the Wholesale page and we’ll contact you to discuss further details.

For our signature cakes and desserts, please order online. For custom celebration cakes, complete the cake quote form and we’ll reply within 24-48 hs.

Generally, we require at least 3-days notice for small orders or 2-weeks notice for larger orders. All cake and desserts orders need to be placed in advance, given the business operates from home. We don’t have any cake or dessert on display.

If you need something with less notice, please email us and we’ll try to accomodate your order, but we do tend to book out in advance so as much notice as possible is always appreciated and will avoid disappointment.

En Casa Cooking Space is a registered and insured home-based kitchen in Port Macquarie NSW, so we don’t have a store front where you can visit us. We can work with you via telephone and email to discuss aspects of your order. No orders via Instagram.

Please visit the cake and desserts collection to see our signature delights.
All our custom celebration cakes are covered in buttercream or ganache. We don’t cover our cakes in fondant.

Unfortunately, our kitchen is not a registered gluten free space and we work with a lot of wheat flour. All of our cakes may contain traces of gluten and other allergens, such as dairy, eggs and nuts.

We only offer delivery for wedding cakes (extra fee). If it’s extremely difficult for you to sort pick up, please reach out and we’ll find a way.
We do offer FREE pick up at Port Macquarie NSW.

Your cake will be picked up in a box for you. We suggest transporting on a flat surface (not on a seat) best place is on the passenger floor. Make sure other items in the car cannot fall into the cake during transport, and turn off heat directed at you feet. If you have a passenger with you, ask them to mind the cake.
Keep out of direct sunlight on hot days.

All online orders can be paid via PayPal or main credit cards.
For custom celebration cakes, you’ll be emailed an invoice which you can pay within the next 7 days via bank transfer, our preferred method. Your order will ONLY be confirmed once the invoice is paid.

Most of En Casa cakes and desserts should kept in a cool room (preferably air conditioned) away from sunlight.
They should be refrigerated up to 1-2 hours before serving. Remove the cake/dessert from the refrigerator and let it come to room temperature before serving.
Any leftovers can be refrigerated or frozen in an airtight container to save for a later day.
Keep the cake/desserts out of direct sunlight and away from heat. Buttercream cakes can begin to lose their shape and melt if it gets warm. Also, please ensure your cake stand and table are stable and secure.

Your cake will have a shelf life of 5-7 days.

If you need to cancel your order, please contact us immediately. Refunds are not available 7 days prior to delivery/pick up date. That is to cover other orders we have turned down for that day and the ingredients we had to buy. Please read the full Terms & Conditions before cancelling. 

cake serving guide

how do I cut my cake?

That’s the million dollar question!
Here’s a guide to help you out. I suggest to cut desserts (like the Rogel, the brownie cake and the cheesecake) in slices. All other cakes should be cut in cube portions (dessert or coffee size) to optimize servings, based on the below measurements:

2.5cm x 2.5cm x 15cm tall (Perfect for kid’s parties, after a big dinner or with more sweet treats).

5cm x 2.5cm x 15cm tall (Cake is dessert and main sweet treat).

Pricing Guide

custom celebration cakes

All our cakes are priced individually and will vary from one design to the next.

This depends on cake size, design style, decorations, flowers, labour, urgency, etc. All custom-made cakes come with a candle, on a cake board in a steady box.
This pricing guide refers to basic buttercream cakes with no decorations, standard height (4″).

  • 6″ cakes (8-16 people): from $135.-
  • 8″ cakes (20-24 people): from $210.-
  • 10″ cakes (28-38 people): from $340.-
  • Two-tier cakes start at $420.-

See some inspo photos of previous cakes HERE.
Looking for something under this budget? Check out our signature cakes and desserts.
If you have any questions, please email orders@encasacookingspace.com and let’s cake chat!